Do cheezein hum kabhi nahi lete: aap ka CNIC aur aap ka card number. Card ki tafseel payment provider ke apne page par jati hai, hamari site par aati hi nahi. Jo baqi cheezein lete hain, un mein se har ek ka ek saaf kaam hai — aur wo kaam neeche likha hua hai.
Ye draft hai. Ye safha is baat par likha gaya hai ke system asal mein karta kya hai, is liye ye durust hai — lekin abhi kisi Pakistani wakeel ne isay parha nahi. Launch se pehle parha jayega.
1. Ye policy kis par laagu hai
Ye policy eJugaar ki website par aur us se khareedi gayi eSIM par laagu hoti hai. “Hum” se murad eJugaar hai, aur “aap” se murad wo shakhs jo site istemal karta ya order deta hai.
2. Hum kya lete hain
- Email aur WhatsApp number — QR bhejne ke liye. Dono isi liye maangte hain: ek mein masla ho to doosra chal jaye.
- Phone ka model — sirf ye dekhne ke liye ke eSIM chalegi ya nahi.
- Payment ki tafseel — transaction ID, bhejne wale ka naam, aur agar aap bhejein to screenshot.
- eSIM ka istemal — kitna data use hua aur activation kab hui. Ye hamara supplier batata hai.
- IP aur browser — order ke sath, dhoke se bachne aur bank ke sath tanaza ki soorat mein.
CNIC hum nahi maangte, aur card number kabhi hamare paas nahi aata.
3. Hum ye kyun lete hain
Har cheez ka ek kaam hai: QR aap tak pohnchana, order ka hisab rakhna, masla hone par support dena, aur dhoke se bachna. Jo cheez in mein se kisi kaam nahi aati, hum wo lete hi nahi — kyunki jo data mojood hi na ho, wo leak bhi nahi ho sakta.
4. Kitni der rakhte hain
- Payment screenshot — 180 din. Order mukammal hone ke 180 din baad tasveer delete ho jati hai. Us ka hash aur reconciliation ka record rehta hai, taake hisab qayam rahe lekin aap ka bank screenshot hamare paas na rahe.
- Order aur payment ka record — qanooni aur hisab-kitab ki zarurat tak.
- eSIM ka activation code — encrypt kar ke. Ye ek bearer credential hai: jis ke paas ho, wo eSIM install kar sakta hai.
5. Kis ke sath share hota hai
Har ek ko sirf wohi milta hai jo us ke apne kaam ke liye zaroori hai:
- eSIM supplier — profile banane ke liye. Un ke paas aap ka naam ya email nahi jata.
- Vercel aur Supabase — website aur database.
- Resend — email bhejne ke liye.
- Meta (WhatsApp) — QR bhejne ke liye.
- Payment providers — payment lene aur refund karne ke liye.
Hum aap ka data kisi ko bechte nahi, aur advertisers ko dete nahi.
6. Data kahan rehta hai
Database Mumbai region mein hai — Pakistan ke sab se qareeb wo region jo hamare provider ke paas mojood hai. Kuch service providers Pakistan se bahar hain, is liye aap ka data mulk se bahar bhi process hota hai.
7. Hifazat
Activation code encrypt kar ke rakha jata hai, aur QR sirf us safhe se milta hai jo aap ke apne login ke peeche hai — koi khula link nahi, koi aisa pata nahi jo koi andaze se khol le. Admin ki har harkat ka record rehta hai, aur wo record mitaya nahi ja sakta.
8. Cookies
Hum sirf wo cookies rakhte hain jo site chalane ke liye chahiye: aap ki chuni hui zaban, aur partner attribution taake sahi partner ko us ka commission mile. Koi advertising cookie nahi, aur kisi ad network ko aap ka browsing nahi jata.
9. Aap ke haqooq
Kahiye, aur hum: aap ka data dikha denge, ghalat cheez theek kar denge, ya delete kar denge — siwaye us record ke jo qanooni tor par rakhna zaroori hai, jaise payment ka hisab.
Pakistan mein data protection ka mukammal qanoon abhi nafiz nahi hua. Ye haqooq hum us ka intezar kiye baghair de rahe hain, kyunki baad mein inhein retrofit karna dono ke liye zyada takleef-deh hoga.
10. Marketing
Order se mutalliq paighamat — QR, data khatam hone ki itla, expiry ki warning — service ka hissa hain aur aap ko milte rahenge.
Marketing alag cheez hai aur alag ijazat maangti hai. Checkout par us ka koi pehle se ticked box nahi hai, aur na hoga.
11. Contact
Sab se seedha raasta email hai — hello@ejugaar.com — ya WhatsApp par +923363651065. Jawab roz subah 10 baje se raat 10 baje tak milta hai. Order number sath likh dein, us se baat aadhi ho jati hai.
12. Zaban
Ye policy kai zabanon mein mojood hai. Agar tarjumon mein kahin farq nikle to English wala matn laagu hoga. Service ki shara-it terms & conditions mein hain, aur paisay wapas hone ke qawaid refund policy mein.