WhatsApphello@ejugaar.com
Better for a longer story, or when you want to attach something.
Write an emailSend these, and the first reply can already help
- Your order number. It starts with EJ- and is in the emails we send you.
- Your phone's exact model, for example Galaxy S23 or iPhone 13.
- A screenshot of any error message on your screen.
Keep your QR code to yourself
Your QR code and activation code are the eSIM itself: whoever installs them first gets the data. Do not send them to anyone, and that includes us. We can resend your QR from our side without it, and we never ask for the login code we email you.