No itel model takes an eSIM. This whole budget line ships without eSIM — the chip is simply not there, so a software update will never bring it.
Model by model
- Koi bhi itel model — no eSIM
The ones to check first
No eSIM hardware at all
The chip is not in these at all, so no update and no setting will ever add it. For these models the answer stays no.
- Koi bhi itel model — no eSIM
Not sure about your unit?
The same model is built differently for different countries, so the phone in your hand needs checking. Dial *#06#: an EID beside the IMEI means the phone has eSIM hardware. Also confirm that eSIM is enabled and the unit is unlocked for another carrier; an EID alone does not confirm that a plan can be installed.
